I’m cooking dinner, talking to my family and texting. The steam from the boiling water starts making my hands sweat. I keep cooking. A new text comes. Phone still in my hand I slide my thumb to receive the text. The phone starts to wobble out of my dewy palm. My other hand on the spatula stirring the spaghetti sauce. I ignore my instincts. I am a mom. I cam multi task. Then I kind of lost balance. There it is. The phone begins to flip-up, dive and slowly plummet to the wood floor.Bam! Crack!
There on the kitchen floor lays my broken EVO. I was not mad or upset. Things happen. This is why you have insurance. I called Sprint. They gave me the number to the claims department. I called. After answering an automated message I was forwarded to an associate. I verified my answers. After paying the deductible the associate promised I would have my replacement phone by the next day. To my surprise I received the phone before noon. Amazing! Thanks Sprint for replacing my phone in less than 24 hours.